Need a fall prevention window screen for an upper-storey window in your Hervey Bay home?
Prowler Proof Guardian lets you open your windows to their full extent, safely — without restrictors and without compromising the view. Jack’s Glass & Security is your local authorised installer for the Fraser Coast.
PREVENTING ACCIDENTS
Many Hervey Bay homes have windows that sit more than two metres above ground level — second storeys, raised Queenslanders, decks, and homes built into a slope. Under the National Construction Code (NCC), those windows need to meet a fall prevention requirement. The traditional way to do that is with a restrictor that limits how far the window can open. The better way is to install a Prowler Proof Guardian fall prevention window screen — purpose-designed, NCC-compliant, and engineered to let your windows operate to their full capacity for maximum airflow and view.
As an authorised Prowler Proof dealer servicing Hervey Bay, Pialba, Urangan, Torquay, Scarness, Point Vernon, Eli Waters, Urraween and the wider Fraser Coast, Jack’s Glass & Security installs Guardian fall prevention window screens to the same exacting standard as our ForceField security range — so your whole home, upstairs and down, is properly covered.

Welded Corners

10 Year Replacement Warranty

NCC Fall Prevention Compliant

Stainless Steel Mesh

304 Architectural Grade Wire

Heavy-Duty Aluminium Frame

BAL-LOW to BAL-40 Bushfire Rated

300 Colours

Matched to ForceField Aesthetic
A higher Standard
Did you know there are National Construction Code (NCC) requirements for fall prevention on windows above ground level? Where the lowest point of a window opening sits more than 2.0 metres above the outside ground, the NCC requires either a restricted opening device that limits the window to a 125 mm gap, or an approved fall prevention barrier such as Guardian.

NCC Fall Prevention Requirement

Stainless Steel Mesh Construction

BAL-LOW to BAL-40 Bushfire Compliance
Children & Pet
Durability
250 NM (25 kg) Outward
Force Test
Welded Heavy-Duty
Aluminium Frame
Every Guardian fall prevention window screen installed in Hervey Bay by Jack’s Glass & Security is fitted to the manufacturer’s installation specification, so the NCC-compliant performance you’re paying for is the performance you actually receive.
10 Year Replacement Warranty
Guardian is backed by Prowler Proof’s 10 Year Full Replacement Warranty on both frame and mesh — one of the strongest warranties in the window screen industry. If a product fails due to materials or workmanship within those ten years, the screen is fully replaced, not just repaired.
For Hervey Bay homeowners, that promise matters. An upper-storey window screen that protects your family from falls, exposed to coastal salt air and subtropical conditions year after year, deserves more than a token guarantee. Guardian is built to last in this climate, and the warranty is your assurance of that. To ensure your warranty is maintained, you’ll need to clean your screens in line with the care and maintenance requirements.

Jack’s Glass & Security backs every installation with our own workmanship guarantee on top of the Prowler Proof warranty — and we’re local, so if you ever need us, we’re a short drive away.
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CHOOSE YOUR APPLICATIONS
Prowler Proof Guardian is purpose-designed as a window screen — wherever you need to satisfy fall prevention on an upper-storey window in your Hervey Bay home, Guardian is the solution. It works with the most common window configurations across modern and older Queensland builds.
Guardian is available as a:
EXPLORE YOUR TYPES AND OPTIONS
From standard window configurations through to bespoke openings, every Guardian fall prevention window screen is made-to-measure for your home. Choose your frame colour from over 300 Dulux and Interpon powder coats — including the Colorbond range, so your screens can match your roof, gutters, fascias or existing ForceField security screens — in matt, satin, gloss or textured finishes. Mid-rails are available for larger windows where extra rigidity or a specific architectural look is preferred, and your Jack’s Glass & Security consultant will walk you through every option during your free in-home measure and quote in Hervey Bay.
FIXED WINDOW SECURITY SCREEN TYPES

Awning
The window pane is hinged at the top and opens from the bottom, swinging upward.

Casement
The window pane is hinged on one side and swings outward.

Double Sliding
A window that has two opening panels that slide horizontally.

Sliding
A window that opens by sliding horizontally.

Double Hung
Both sashes in the window frame are operable and move up and down.

Single Hung
One sash in the window frame is operable and moves up and down.

Louvre
Composed of parallel blades set in a frame, joined on a track so they tilt open and shut in unison.
OPTIONS

Cross Brace
A horizontal cross brace allows you to have one screen on larger window openings. Choose between black to suit the infill or colour matched to the frame. The cross brace can be in any position you like.

Mullion
A vertical mullion allows you to have one screen on larger window openings. The mullion can either be colour matched to the frame or black to suit the infill. The mullion can be in any position you like.
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PERFORMANCE
Guardian is a purpose-designed window screen — not a security screen, and not just an insect screen. It’s engineered to meet a single specific job exceptionally well: keeping the people inside your Hervey Bay home safe from falls through an upper-storey window, while letting that window operate to its full capacity.
For Hervey Bay homeowners, Guardian delivers across the categories that matter for an upper-storey window screen in a subtropical, coastal climate:

Fall Prevention
Purpose-designed to meet the NCC fall prevention requirement for windows where the lowest point of the opening sits more than 2.0 metres above outside ground level. Tested to exceed an outward force of 250 NM (25 kg) — well above the minimum NCC requirement.

Fire safety
Meets BAL-LOW to BAL-40 bushfire compliance categories — useful for homes on Hervey Bay’s bushland fringes and acreage properties further inland on the Fraser Coast.

Corrosion
Stainless steel mesh bonded into a welded heavy-duty aluminium frame. The stainless mesh is low-maintenance and built to resist coastal weathering across the long term.

Insect protection
A 1.3 mm aperture and 44.8% open area excludes mozzies and flies while letting fresh air, daylight and the view through — so your upper-storey rooms stay cool and ventilated through summer.

Family-friendly durability
Built to stand up to the rigours of children and pets — a great option in place of a flimsy insect screen where you want something stronger that will hold up to everyday family life.

Integrated whole-of-home look
Guardian’s appearance is matched to Prowler Proof ForceField, so when you pair Guardian on the upper storey with ForceField security screens and doors on the lower storey, the result is a single, integrated aesthetic across every elevation of your home.
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Servicing Hervey Bay & the Fraser Coast
Jack’s Glass & Security supplies and installs Prowler Proof Guardian fall prevention window screens right across Hervey Bay and the Fraser Coast — including Pialba, Scarness, Torquay, Urangan, Point Vernon, Eli Waters, Urraween, Kawungan, Wondunna, Dundowran Beach, River Heads, Booral, Nikenbah, Susan River and Burrum Heads, as well as Maryborough and Howard. Every job begins with a free in-home measure and quote, so we can recommend the right Guardian configuration for your home and lock in an installation date that suits you.
Frequently asked questions about Guardian fall prevention screens in Hervey Bay
Guardian is Prowler Proof’s purpose-designed fall prevention window screen — a non-security barrier solution that lets you open an upper-storey window to its full capacity, safely. The mesh is stainless steel, bonded into a welded heavy-duty aluminium frame, and tested to exceed the outward-force requirement set by the National Construction Code (NCC) for windows above ground level.
Under the NCC, where the lowest point of an openable window sits more than 2.0 metres above the outside ground level, the window must either be fitted with a restricted opening device that limits the opening to 125 mm, or be protected by an approved fall prevention barrier such as Guardian. If you want the window to open fully — for airflow, view or both — Guardian is the better choice.
Both Guardian and ForceField are made by Prowler Proof, both use stainless steel mesh in a welded heavy-duty aluminium frame, and the two products are visually matched so they look right together across the same home. The key difference is purpose. ForceField is a security screen rated to AS 5039 at Security Level 200 (SL200), designed to stop forced entry. Guardian is a non-security barrier specifically designed to meet the NCC’s fall prevention requirements at height. Many Hervey Bay homeowners pair them — ForceField on the lower storey for security, Guardian on the upper storey for fall prevention — for one integrated solution.
Yes. Guardian’s frame and mesh appearance is purpose-matched to ForceField so the two products read as a single, integrated system across your home. Choose the same powder-coat colour for both, and the only difference an outside observer will notice is which floor they’re looking at.
Yes — Prowler Proof specifically positions Guardian as a robust alternative to insect screens for homes with children and pets. The stainless steel mesh and welded heavy-duty aluminium frame stand up to the everyday rigours of family life far better than a standard flyscreen.
No. Where Guardian is installed as a fall prevention barrier, the existing window restrictors can be removed and the window can be opened to its full capacity. Guardian becomes the compliant fall prevention barrier in place of the restrictor — which is exactly the outcome most homeowners want.
Get a free quote for fall prevention window screens in Hervey Bay
Ready to swap out your window restrictors for proper NCC-compliant fall prevention — and open your upper-storey windows to their full capacity?
Contact Jack’s Glass & Security today for a free in-home measure and quote.
We’ll walk you through your Guardian options, take care of every detail of installation, and make sure your whole home is properly protected.
Request a Free measure & quote
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Or call us at 07 4148 7101
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Customer Reviews
EXCELLENT Based on 104 reviews Posted on Google John BellTrustindex verifies that the original source of the review is Google. Good in all AspectsPosted on Google Ivan BouckaertTrustindex verifies that the original source of the review is Google. Very friendly and helpful staff.Posted on Google Graham HuttonTrustindex verifies that the original source of the review is Google. Amazing quick response service. These guys and girls are the bestPosted on Google Sue ChamberlainTrustindex verifies that the original source of the review is Google. Rapid service. Friendly staff.Posted on Google Kathleen OgradyTrustindex verifies that the original source of the review is Google. Highly recommend Jacks Glass. I recently had security screens installed on my windows by Dale. He was so professional, prompt, friendly and very helpful. Attention to detail. The new screens look stunning with added peace of mind of security. I'm so pleased 🙂Posted on Google Susanne westonTrustindex verifies that the original source of the review is Google. Extremely happy with the service provided by Dale. He was prompt, workmanship was excellent & he was an extremely nice guy to deal with. Have no hesitation in recommending them.Posted on Google Michael IelatiTrustindex verifies that the original source of the review is Google. Highly recommend if you’re needing glass done, they came out in record time when I needed a job done quickly. Very much appreciated.Posted on Google jan wilsonTrustindex verifies that the original source of the review is Google. We recently had security screens installed on all our windows and doors by Dale and what a fantastic job he did. His knowledge, professionalism and workmanship was faultless and we highly recommend Dale. Thank you Jacks Glass for employing such exceptional staff. Thank you again Dale you are certainly a credit to this business.Posted on Google C dLTrustindex verifies that the original source of the review is Google. We were very happy with the work that Jack's Glass did for us. They were very accommodating, well priced and a pleasure to work with. Many thanks.Posted on Google Josh HTrustindex verifies that the original source of the review is Google. Communication, pricing and workmanship were all excellent. Cannot recommend these guys enough. We had a window replaced and a shower screen installed and the guys were on time, did a fantastic job and we are very happy with the finished product.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more




